Last updated: October 17, 2026
These terms govern your use of https://oakmitt.com (the “Site”) and any purchase you make there. The Site is operated by NOVENTRA GLOBAL VENTURES LLC (“OAKMITT,” “we,” “us”). By browsing the Site or placing an order, you agree to these terms, our Shipping Policy, our Refund and Returns Policy, and our Privacy Policy.
Orders
When you place an order, you offer to buy the items in your cart at the price shown at checkout. We accept your order when we send an order confirmation email. We may refuse or cancel an order if payment fails, the item is unavailable, the order looks fraudulent, a listed price or description contains an obvious error, or we cannot produce or ship it to your address. If we cancel an order after payment, we refund the amount you paid.
Every item is made to order. Items are printed by our print partner after the order is placed, then shipped to the address you enter at checkout. They are not stocked at, and are not shipped from, our business mailing address. Because production begins soon after you order, we cannot cancel or change an order once printing has started. You may still return the item after delivery under our Refund and Returns Policy.
Prices and payment
Prices are listed in U.S. dollars. The price that applies is the price shown at checkout, plus the shipping fee shown there. Applicable sales tax is charged at checkout where we are required to collect it. Payments are processed by Stripe. We do not store your full card number.
For orders shipped outside the United States, you are responsible for any customs duties, import taxes, or brokerage fees charged by the destination country. These charges are not included in the product price or the shipping fee.
Shipping
Processing takes 3 to 7 business days. After the carrier receives the package, transit takes 7 to 10 business days in the United States ($6.99 shipping) and 10 to 14 business days to other countries we ship to ($12.99 shipping). These are estimates, not guaranteed delivery dates. You are responsible for entering a complete, deliverable shipping address. Full details are in our Shipping Policy.
Returns and refunds
For orders delivered in the United States, we accept returns of new, unused items within 30 days of delivery, whether or not the item is defective. We do not offer exchanges. Return shipping is free through the prepaid label we provide, and there is no restocking fee. Eligible refunds are issued to the original payment method within 10 days after we receive the return. Orders delivered outside the United States are not covered by this return policy; if such an order arrives defective or misprinted, email us and we will review it. The full process is in our Refund and Returns Policy.
Product information
Product photos are mockups of the design you will receive. Colors can vary slightly from the photos because of screens and the printing process. We try to keep descriptions, sizes, and prices accurate, but errors can occur.
Designs and intellectual property
Site content, product images, and designs are owned by NOVENTRA GLOBAL VENTURES LLC or used with permission. You may not copy designs, images, or page content for resale. We only list designs we created or have the right to sell. Our products are not official merchandise of any artist, band, label, or venue unless a product page expressly says so. See our Authenticity & Licensing Statement.
If you believe a listing infringes your copyright or trademark, follow our DMCA Policy or Intellectual Property Notice, or email [email protected] with the listing URL, the work you own, and your contact details.
Accounts
If you create an account, you are responsible for keeping your login details secure and for activity under your account. Tell us promptly if you believe your account has been used without your permission.
Acceptable use
You may not misuse the Site, attempt to break or bypass checkout, submit false order information, or use the Site for fraud or any unlawful purpose. We may suspend an account or cancel orders that violate these terms.
Disclaimer and limitation of liability
Except where the law does not allow a limit, the Site and products are provided “as available,” and our responsibility for an order is limited to the amount you paid for that order. Nothing in these terms limits liability that cannot be limited under applicable law, or any rights you have under applicable consumer protection law.
Disputes
These terms are governed by the laws of the state where NOVENTRA GLOBAL VENTURES LLC is registered, excluding conflict-of-law rules. Before filing a claim, contact us so we can try to resolve the issue. Courts in the state where NOVENTRA GLOBAL VENTURES LLC is registered are the venue for disputes, unless applicable consumer law requires a different forum.
Changes
We may update these terms by posting a new version on this page with a new effective date. The terms in effect when you place an order apply to that order.
Contact us
NOVENTRA GLOBAL VENTURES LLC
OAKMITT
1001 S Main St Ste 600, Kalispell, MT 59901, US
Phone: +1 406 496 8345
Email: [email protected]
Support hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Mountain Time